Category Archives: Incidents

Off Campus Access

We have reported an issue with the server that provides remote authentication to library resources.

UPDATE on November 17, 2017 at 1:58 PM: This problem is still being investigated. Access from within the campus network remains available.

UPDATE on November 17, 2017 at 2:30 PM: Access has been restored. We apologize for the inconvenience.

Advertisements

Library Website

Our host reports a current problem effecting the library website. “Due to the issue, UWM.edu sites are currently unavailable.”

UPDATE on November 15, 2017 at 5:48 PM: We have received an update that, “sites are available but service remains degraded.” You may still encounter connection difficulties.

UPDATE on November 16, 2017 at 10:15 AM: UWM.edu websites are now operating normally.

Search@UW

Off campus users of Search@UW may not be able to see article results without signing in. This problem has been reported to the vendor.

UPDATE on November 13, 2017 at 6:48 AM: This issue is still being investigated.

UPDATE on November 13, 2017 at 9:24 AM: This error has been resolved.

EBSCOhost

We are investigating a possible connection issue with EBSCO databases from off campus. The “Shibboleth Login” function appears to be working.

UPDATE on October 18, 2017 at 1:48 PM: Access has been restored.

UPDATE on October 20, 2017 at 10:52 AM: EBSCO now reports that their databases “may experience slower than usual performance” due to an ongoing issue.

UPDATE on October 23, 2017 at 7:08 AM: This issue is now resolved.